What if the issue only happened once?
You can still report it. Tell us what you were doing, where in the game it happened and whether you have been able to reproduce it.
Player support
Support
Need help with one of our games? This is the official support page for all GRIZORIAN GAMES titles, with troubleshooting guidance and information on reporting bugs.
Report a bug
Try to reproduce the problem once, then email us with the game name in the subject. The details below help us investigate.
Please include
- Game name and version
- Operating system and version
- Hardware details, when relevant (processor, graphics card and memory)
- Steps to reproduce the issue, including what you expected and what happened
- Screenshots or a short video, when useful
- Relevant save or log files, if available
Review attachments before sending them and remove any personal information that is not needed to investigate the issue.
Basic troubleshooting
- Restart the game and try the same action again.
- Check that the game is updated to the latest available version.
- In Steam, open the game’s Properties → Installed Files → Verify integrity of game files.
- Install current stable graphics drivers for your hardware.
- If the problem persists, note the exact sequence of actions and include it in your report.
Known issues
No known issues are currently listed on this page. If you encounter a problem, please send us a report.
Useful answers
Do I need to send save or log files?
Only if they are available and relevant. If you cannot find them, send the other details first; we can ask for additional information if needed.
Where can I follow game updates?
Find your game in our catalogue to visit its page, read about its development and access its available official links.
Contact support
Let’s get it sorted.
Send your support questions and bug reports to the address below. Include the game name in the subject so we can identify your report.